At Biologix USA, Inc., we are committed to providing our customers with a seamless shopping experience, including reliable shipping carrier options, which are UPS and FedEx. Please review our Shipping Policy for details on how we handle shipments.
Regular Shipment
Shipping Fees
Shipping fees are calculated with the real-time FedEx and UPS shipping rate. This ensures that you are charged a consistent and reasonable shipping fee based on the delivery address and package dimensions.
How Shipping Costs Are Calculated
Expedited Shipping
For customers who require faster delivery, we offer expedited shipping services. Expedited shipping is available at the check-out page. You can inquire about the expedited shipping options, costs, and estimated delivery times when you get in touch with us.
Shipping Address
Please ensure that you provide us with an accurate and complete shipping address to avoid delays or delivery issues. We are not responsible for any delays or additional charges that may occur due to incorrect or incomplete shipping information provided by the customer.
Order Processing Time
Orders are typically processed and shipped within 1-2 business days from the date of order confirmation. Please note that processing time may vary during peak seasons.
Tracking Information
Once your order has been shipped, you will receive an email notification with tracking information, allowing you to monitor the progress of your delivery. You can also check the order status and tracking information by logging into your account on our website.
Accepted Credit Cards
We accept the following credit cards for payment:
Secure Transactions
Your financial security is of utmost importance to us. All credit card transactions on our website are processed securely through trusted payment gateways that use industry-standard encryption to protect your personal and financial information. We do not store your credit card details on our website to ensure the highest level of security.
Payment Authorization
When you place an order on our website, your credit card will be authorized for the total order amount. This is done to ensure that the funds are available for the purchase. Your card will not be charged until your order is confirmed and ready to be shipped.
Order Confirmation
You will receive an order confirmation email after successfully placing your order. This email will include the details of your order, including the total amount to be charged to your credit card.
Billing Information
Please ensure that the billing information you provide matches the information associated with your credit card account. Inaccurate or incomplete billing information may lead to order delays or cancellations.
Sales Tax
Applicable sales tax will be added to your order in accordance with local tax laws and regulations. The amount of tax will be displayed during the checkout process before you confirm your order.